Celebrating, Inspiring and Supporting trustees
4th November 2024
Trustees’ Week is all about is all about coming together to celebrate the achievements of almost one million trustees across the UK. The theme for 2024 is “Celebrating, Inspiring and Supporting” trustees.
To celebrate Trustees’ Week 2024, we have spoken to a selection of trustees from Blake Morgan who have shared a personal experience of being a trustee, which you can read below.
At Blake Morgan we “Celebrate” trustees and the vital role which they play in giving up their spare time to help charities thrive. In this feature, we seek to “Inspire” both present and future trustees by sharing trustee experiences of some of our own team. Finally, we are proud to “Support” charity trustees in navigating the legal complexities of running a charity.
Rachel Knight – Cowley Child Contact Centre
I have been a Trustee of Cowley Child Contact Centre for around three years. I first became involved as a Trainee Solicitor who was very interested in pursuing a career in Family law, and so the Contact Centre allowed me to experience the impact of some aspects of Family law out in the community. The charity provides a safe space for children of divorced or separated families to see non-resident parents, siblings and other families in a supported contact centre. The Centre is a registered charity and aims to be non-judgmental with regard to a family’s previous history and to operate contact sessions which put the needs of the child first. The intention is that use of the Centre is a temporary solution for families, with the hope that they will after a number of sessions re-establish trust between the parents so that they can agree their own outside contact arrangements for their child or children.
The main skills I have used over the last three years have been listening to other’s points of views, being able to prioritise issues and being decisive. It also helps if you are good at paperwork as I was part of the Contact Centre’s recent reaccreditation process which required a lot of paperwork and sorting through large amounts of information. In some ways, I would say that the skills needed to be a good lawyer are also very helpful as a charity trustee!
It can be challenging to find the time to fit in what needs doing around my job and other activities outside of work, but the outcome is rewarding so it is worth it!
I have developed my leadership skills as a trustee and a lead volunteer for the Centre as I now lead contact sessions and am the point of call for the volunteers during these sessions. I have also learned the ins and outs of the formalities of being a charity trustee, such as how Trustee bank accounts and insurance work!
My main advice would be to make sure it is a charity that you are really interested in being involved in and that you actually have enough time spare to be involved! Beyond that, I would say jump in as it’s great fun and a good way of meeting new people and giving back to your community.
Rachel Sales – Cowley Child Contact Centre
I have been a Trustee of Cowley Child Contact Centre (“the Centre”) for over 15 years and am currently serving as the charity’s secretary in addition to being an active team leader at the contact sessions the Centre operates. The Centre provides a safe space for children of divorced or separated families to see non-resident parents, siblings and other families in a supported contact centre and is one of only two contact centres serving much of Oxfordshire.
I started volunteering with the Centre in 2008 and have basically never left, taking on more responsibility including in relation to my trustee role as time has gone on. One of the things for me that is really important about the Centre is that it is a small operation that is genuinely there to serve the communities its volunteers and trustees live and work in.
I think it varies depending on the type of charity you are a trustee of, but being a qualified solicitor certainly helps with dealing with the paperwork needed to keep the Centre accredited with our national association and reviewing the policies needed in order to operate! I think all trustees need good attention to detail and a willingness to upskill or improve your knowledge of areas you are not familiar with. Good time management and multi-tasking skills are also useful as like many younger trustees I am juggling a full time job as well as other commitments outside of work.
The financial position of many child contact centres is precarious and during my time as a trustee I have seen us at the point where we thought we would have to close due to our financial position, compared to now where we are relatively well resourced. Raising funds for ongoing operating costs is always a challenge, particularly as many grant giving charities will only provide funds for new or specific projects rather than ongoing costs such as paying the rent on the premises you operate from. We are very fortunate that the local family law community have been keen to support us and keep us open and this has made a big difference, allowing us to focus on more important things, including how we can best help the families using our services. Many people I have spoken to over the years are surprised to find that this type of service is not fully funded by central government funds but the reality is that when money is available it is never guaranteed and the available pot of money gets ever smaller. This is particularly frustrating when the demand from families for the resource we offer and that of other similar centres is growing, not reducing.
Family life in general has become more complicated in recent years and this has been exacerbated by Covid-19. The families that come to us often need more help than we can provide or cannot afford the legal representation that they really need, which previously may have been covered by legal aid. As a trustee I am committed to keeping the services of the Centre free so that we are able to help as many families as possible but realistically there may come a time when this is not feasible.
I also have to accept that practically I am limited in what I can achieve through being a trustee and volunteer at the Centre and sometimes that is hard when you are working with young children and families who deserve more than is available for them.
Many things and I feel I keep on learning in the role. I firmly believe that the experience of being a trustee has helped me in my professional role advising clients in the education and charity sectors as I have my own practical experience to draw on regarding issues that can arise, allowing me to put myself in the position of a fellow trustee more easily. On a personal level it has also been a fulfilling role to be involved with and I enjoy both being a hands on volunteer as well as an active participant in making the bigger decisions needed at board level.
Research the charity or charities you might be interested in becoming a trustee of and choose one that you have a genuine interest in and where you think your skillset will add something to the existing trustee board. Also consider picking a role that will challenge you; I have learnt a lot over the years from working alongside various other talented trustees at the Centre.
Jodie Craven – Canalside Heritage Centre
In 2009, my dad had a midlife crisis and instead of buying a fast car, he decided he wanted to renovate some old derelict weir cottages at a local lock and turn them into a heritage centre for the local community. We therefore set up a charitable trust of local volunteers with the aim to renovate and restore the weir cottages into a sustainable heritage, education and arts centre for all. Fortunately we were able to obtain funding of £1million from the National Lottery Heritage Fund and with the support of the Canal & River Trust and other partners and volunteers, the cottages were sensitively renovated and the Canalside Heritage Centre was successfully opened to the public in June 2017.
There are a myriad of skills that a charity trustee needs. Coming from a legal background has helped tremendously, having relied on my legal skills during the original funding negotiations with the Heritage Lottery Fund and lease negotiations with the Canal & River Trust. I think any charity would benefit from someone with a legal background. I know from recording my time from a benefit in kind perspective over the years, my advice and assistance has saved the Trust hundreds of thousands of pounds. Communication skills are a valuable asset due to the need to liaise with so many different people involved in the Centre to ensure the Centre can open its doors every day. Problem solving skills are particularly useful as we have had to address numerous problems over the years including finances, staffing, resources and strategic planning which have all required patience and the ability to understand the problems before offering solutions.
The Centre would not exist today if it wasn’t for the continuing hard work and dedication of the volunteers that are involved with it. We do have employees that enable the centre to run every day, but it is the volunteers who really make the difference. I have found working with volunteers to be the most rewarding but also the most challenging aspect of my role as a trustee. Volunteers are passionate and want to see the Centre thrive. However, that also comes with some limitations because they want to do things their way and no other. This can have its challenges because we have to balance the work of the volunteers with the needs of the Centre alongside our employed staff. I have therefore had to heavily rely on my negotiating skills as well as having an abundance of patience. I have found it exceptionally challenging over the years but fortunately the end result is always rewarding.
Patience. Have an abundance of patience with people. I have also learned just how amazing dedicated staff and volunteers can be and what a difference they can make. After two successful years we were hit with Covid and like any other business at the time, we had to make some big decisions to enable us to keep the centre from going under. I can honestly say it was an awful period and having to sit in a room with 20 employees and 50 volunteers (who visited the Centre regularly because it was a saving grace from personal problems they were experiencing) and to explain to them that we were going to have to close the centre and what that meant for them was one of the most challenging times as a trustee. However, the way they responded, their attitude and their resilience resulted in us only being closed for a short time and we were able to get the centre open and available to the local community, which at the time was a huge feat.
As we face new challenges at the Centre, I always make sure my dad knows that I blame him for everything and if it wasn’t for him my life would be much easier. But it’s a lie. Being a trustee is extremely rewarding, especially when you see the local community benefiting from the charity, including other local charities who have told us they love the safe space the Centre provides them. So my advice would be to consider your passion for the proposed charity you are considering, consider if you are going to be able to dedicate the time it needs and if you can see a way to help, then go for it. You can make a huge difference without realising.
Gemma Barnett – Rubicon Dance
Rubicon Dance is a community dance organisation and registered charity based in Adamsdown, Cardiff. Their vision is an inclusive, vibrant, and diverse Wales in which anyone, anywhere, can experience the joys and benefits of dancing to their full potential and aspirations. Rubicon are proud to be one of the four oldest and most respected community dance organisations in the UK. Through our community dance, education and career work, they bring dance opportunities to all – whatever their age, ability, background and circumstance. Their work supports a range of people, including children, adults, school programmes, hospital patients, stroke survivors, those living with disabilities and older people.
I studied dance at Rubicon 30 years ago so the charity has always held a special place in my heart. I was placed on the board of Rubicon Dance six years ago via Blake Morgan LLP’s corporate partnership with Arts & Business Cymru. I was looking for a board placement so when the opportunity came up at Rubicon I was delighted as it gave me an opportunity to give back to the organisaton that introduced me to dance kick started my career in many ways.
A common theme across the charity sector is that they are often low on funds and resource so time alone is extremely invaluable to them. Coming from a corporate organisation, you will undoubtably have transferrable skills and experience to impart just from working within a clear structure and by following organisational policies and procedures. For me, one of the most useful things I have utilised is my network and have made key introductions to Rubicon that they otherwise would not have had.
Fundraising is a big challenge for the charity sector so understanding what can be applied for and when is essential. It’s also important to build relationships with key funders to get a good understanding what they are looking for so you don’t miss out on any opportunities. Having a clear marketing and fundraising strategy is also extremely important to ensure regular focus is applied to securing funds.
What I also found challenging is there is often so much to do but due to limited funds and resources change can often take a lot longer. Trustees mainly work on a voluntary basis and outside of their normal working hours which needs to be manage carefully. I feel very lucky to work for an organisation that allows employees to dedicate time each year to trustee roles and support our local communities.
I have gained exposure to situations and projects I wouldn’t normally have done as part of my day-to-day role. It’s been challenging to find solutions to complex issues with extremely limited funds and resources but something I have learned a lot from. My experience on the board has developed my skill set enormously and has supported my career progression.
Becoming a trustee is extremely rewarding but is a decision that also needs careful consideration. Charities need consistency and commitment but if you can offer both those things, the Partnership will be undoubtably be beneficial for both parties.
Tim Forer – Royal Naval Benevolent Trust
The Royal Naval Benevolent Trust (RNBT) was founded in 1922 to provide benevolence for ratings and marines who have served in the Royal Navy or Royal Marines. If you have served one day you are entitled to benevolence for the remainder of your life. The Trust employs over 200 people, has two residential care homes, in Gillingham and Portsmouth, almshouses in Essex and dispenses charitable assistance to thousands of serving and former serving personnel each year. It’s headquarters are in Portsmouth but its reach is worldwide. I was asked to become the Specialist Legal and Management Trustee for RNBT over 10 years ago; as a former RN officer and barrister, I had the requisite skills and background to fulfil the role. I was also very interested in the work of the RNBT and was pleased to be able to help.
A trustee has to use common sense, experience and judgment for the benefit of the charity and its beneficiaries. The role of a trustee is an onerous one but, in a large charity at least, there is plenty of help and guidance available. A trustee must always remember that their sole interest is to further the objectives of the charity. It follows that a trustee should be interested in and support the work of the charity. A trustee is there to provide strategic advice and support to the charity’s executive management team, and it is not the trustee’s role to step into the executive’s shoes. Listening, communicating and the ability to think strategically are therefore key attributes for a trustee.
A charity is similar in many ways to a business and it is important that the board is aligned to the strategic objectives of the charity. People will have different perspectives, skills and experiences and it does not always follow that all trustees will necessarily agree what to do. It requires patience and understanding to get to an agreed position and, sometimes, that can be frustrating because it can take longer than perhaps it ought to achieve a good outcome.
I have been a trustee in several charities, including one where I was the chairman. It is fascinating to find out how these organisations work and to apply the lessons learnt to other areas. In particular, I have gained knowledge in relation to finance, marketing, governance, influencing and how to run a large organisation.
I would strongly advise anyone thinking about becoming a trustee to do it but to make sure that you are fully aligned to the objectives of the trust. It can be a very fulfilling role.
Joanna Corbett-Simmons – g39
I am a Trustee and the Co-Chair of g39, a contemporary artist-run gallery and studio space in central Cardiff dedicated to the promotion of contemporary visual arts and artists in Wales. I joined the board in 2018 through Arts & Business Cymru which Blake Morgan is a member of. g39 became a registered charity shortly after I joined the board in January 2019, so I experienced the registration process and the transition from company to charity.
I have always had a passion for visual arts and a particular interest in contemporary art and was thrilled to have been paired with g39 by Arts & Business. The charity’s objects are to advance and promote contemporary visual arts for the benefit of the public by providing exhibition space for Welsh and other contemporary visual artists, and by providing training and resources to artists and the public. The gallery runs a full programme of exhibitions throughout the year, has an excellent resource library and is currently cataloguing the history of contemporary art in Wales. It has been involved in the Venice Biennale on a number of occasions and the rollcall of past artists in residence and exhibitors is hugely impressive.
Being a Trustee requires an open and questioning mind. You are not expected to know everything, but you will have been invited to join the Board for a reason, usually a specific sector knowledge or skill set. Whilst I cannot answer all legal questions which arise, I can usually find somebody who does know the answer and quickly.
I was asked to step into the role of Chair earlier this year when our former Chair took up another Chair position elsewhere. Given that it coincided with my appointment as Governor of the Cathedral School, I was reluctant to accept as did not want to stretch myself too thinly. We decided to undergo a recruitment process for a Co-Chair so I could share the role and we have recently appointed Claire Feeley who has an incredible CV of curatorial roles for arts organisations which is just what we needed. I am excited for what the future holds with her at my side.
g39 has been through many changes since I have been involved including an almost complete overhaul of the board membership and the departure of one of the founders, both of which were challenging. The pandemic also presented a huge challenge and meant a complete re-think of how the charity’s objects could be met during lockdown.
Whilst the role is interesting and very rewarding, it understandably comes with responsibility. I am constantly badgering my fellow Trustees about governance, bombarding them with the firm’s excellent Charity Law updates and questioning the decisions being made.
The role gives me direct experience of the management of a charity and has opened up a world I formerly knew very little about. I now know more about Arts Council Wales’ decision making and contemporary arts funding pots than I ever thought I would.
I would recommend the role of Trustee to anybody but take care to ensure that you are a good fit, that you are passionate about the charity’s objects and that you have the time to devote to it. It can be difficult to juggle at times but as long as you are open about your other commitments, the charity should be understanding. As with most things, you will get out of it what you put in.
Jon Belcher – Llamau and Fareshare Cymru
I’m actually a trustee of two amazing Welsh charities, Llamau and Fareshare Cymru. Llamau supports young people and vulnerable women experiencing, or at risk of, homelessness. Fareshare Cymru collects surplus food that would otherwise go to waste and redistributes it to charities and community groups to feed vulnerable people.
I got involved almost by accident. After a change of jobs, I found myself with a bit of extra spare time and wanted to do something positive. So I put a message out on social media, asking if any local charities needed volunteers, and it snowballed from there. I ended up on the board of two charities!
A real commitment to the charity’s aims and values is absolutely essential. Beyond that, there’s no specific skill set required. In fact, charities need trustees who can bring different skills. I’m lucky as a lawyer that I’m used to dealing with governance and compliance issues, but there’s certainly a place for people with all sorts of different skills and experiences.
I found there was a steep learning curve at the beginning, to really understand the charity and how it operates. Being a trustee comes with statutory responsibilities and you need to take these seriously. And it can be a considerable time commitment, so you need to know what’s expected of you and plan ahead.
I learn something new at every board meeting! In my legal practice I advise on only one area of law, but as a trustee I get to see the whole range of issues affecting a charity. I’ve also been lucky enough to meet and work with some amazing and inspiring people.
You should absolutely go for it! Being a trustee is a commitment, but it’s one of the most rewarding things you can do. We’ve just been through a recruitment exercise at Fareshare Cymru and appointed some excellent new trustees, but I know that many charities do struggle to recruit. If it’s something you want to do, there are plenty of opportunities out there.
Natalie Lawley – Board of Theatr Iolo
Theatr Iolo is an award-winning theatre company, which has been at the forefront of theatre for children and young people for over 30 years. Babies, children, teenagers, parents, pupils and teachers have enjoyed performances, workshops and productions from the company performed in all kinds of spaces across Wales, the UK and internationally. We create quality experiences that are stimulating, surprising and special for children of all ages and backgrounds, to help them make sense of the world around them and to find their place in it. We create and produce the best work for children and young people on a national, UK wide and international level, working with the best artists and writers, to ignite creativity and imagination in both English and Welsh languages.
When I was approached to join the board of Directors at Theatr Iolo, I was attracted by the company’s vision and values. I wanted to do something purposeful with the chance to contribute and play a small part in the delivery by Theatr Iolo of their aim to “help children make sense of the world around them, find their place within it through the arts, encourage them to learn, explore and open up about themselves.”
Having a strong passion for the Arts, I felt drawn to this company and thought it would be a good fit.
A diverse range of skills are required along with a diverse Board who are able to offer different perspectives and contribute to the charity from their own experience. Examples of these skills include financial expertise, legal knowledge, governance, experience and knowledge in people management and principles of equity, diversity and inclusion (EDI). A charity trustee will also need good team working and negotiation skills for the smooth and effective running of the Board. An awareness of the sector in which that charity operates and of the services it provides is important. Passion for the charity’s purpose and for what it represents along with any personal experience of the cause are beneficial to not only the charitable trustee but also the charity involved.
Getting to grips with the intricate financial side to running a charitable organisation, reviewing KPIs, accounts and budgets whilst being mindful of the overall governance role played by a Non-Executive Director/Charitable Trustee. The financial climate we find ourselves in places additional pressures on the Arts due to reduction in central funding, the cost of living crisis and also operational costs connected with putting on performances. The challenge is to navigate financial hurdles in order to assist Theatr Iolo in continuing to achieve its aim to deliver children’s theatre to families in Wales, the UK and beyond! Private donors can play a significant role in contributing financially to the great work Theatr Iolo does.
Throughout my career as a commercial real estate lawyer, whether I am advising a client on acquiring or disposing of land and property as part of their business strategy in the private, public or third sectors, or through my mentoring of junior lawyers in our team to help them grow their careers at Blake Morgan LLP, I have always approached a challenge by thinking practically and innovatively and always tried to add value where possible. I try to apply this same approach to my role as a charitable trustee.
I have gained a true insight into the running of a business, in particular, a charitable organisation. It has broadened my horizons and given me a more compounded sense of commercial awareness over the last three years during my tenure as a Trustee / Non-Executive Director. This helps me become a better lawyer in my “day job” understanding and experiencing issues my clients may be facing in their businesses. I have also been able to gain an invaluable understanding of a different sector. Through this experience, I have been able to appreciate the value of the Arts as well as the drive and passion required for those working in this sector. I am continuing to expand my business network with fellow board members as well as gaining new commercial skills and board experience.
I was honoured to be nominated by the Executive Director of Theatre Iolo for the “Advisor of the Year” category in the 2024 Arts & Business Cymru Awards.
Do it! You will be able to contribute in a meaningful way using your commercial skills for the benefit of the organisation whilst also benefiting from the opportunity to grow and learn new skills outside of your immediate remit. You will have the opportunity to use your transferable skills to help the organisation flourish and propel to greater success.
Stephen Murfitt – Petersfield Museum and Art Gallery, the Rother Valley Railway Trust and the 5 Bel Trust
I am a trustee of three charities, namely Petersfield Museum and Art Gallery, the Rother Valley Railway Trust and the 5 Bel Trust. Petersfield Museum and Art Gallery looks to tell the story of Petersfield and the surrounding areas through a diverse mix of archaeology, art, historic dress, literature, photography, poetry and social history. The recent exhibition of art from the Guggenheim collection attracted visitors from around the UK. The Rother Valley Railway Trust seeks to extend the heritage Kent and East Sussex Railway from Bodiam to Robertsbridge with completion anticipated sometime in 2027. Finally, the 5 Bel Trust is restoring the original set of five pullman railway carriages that until 1972 used to travel between London and Brighton. It has been a ten year refurbishment programme with testing of the carriages on the main railway network expected in the New Year. Hopefully public trips will follow, during 2025.
The skills needed to be a charity trustee are many and diverse. Members of law firms are usually in demand to help with the many legal or administrative aspects of running a charity. I have had to learn new legal skills for example an understanding of Transport and Works Act Orders which provide the statutory governance for some heritage railways. It is important however, particularly if you are part of a team forming a new charity or experience a complex problem, to take expert advice from the firm’s charity team. The Charity Commission provides excellent guidance on its website, particularly its six 5-minute guidance videos.
There is the opportunity to learn new skills. Unless your charity is one of the few wealthy charities, then fundraising from grant bodies, or seeking limited Government funds is vital. The sector of grant giving individuals and bodies is complex, but many charities need to obtain funds to survive if they are to continue their good work. The Arts Council and National Lottery Heritage Fund are two prominent national bodies that offer grants, but you have to work hard to get the funds, and then to justify the spending.
There are challenges. Charity trustees vary in terms of the number of trustees in a particular charity and in almost all cases they will be volunteers. It is vital that your fellow trustees (and you) are team players prepared at all times to act in the interests of the charity. Each charity trustee will bring a particular skill to the table, but it is important to be prepared to listen to different views, and for the trust to come to a common understanding in its operation and governance to avoid the attention of the Charity Commission. In a report published on 24 October 2024, the Charity Commission concluded that over several years, trans youth charity Mermaids was not governed to the standards expected. This will have consequences in relation to governance and the recruitment of trustees. Secondly, it is important to make sure you have time to devote to the charity. It is very irritating to fellow trustees to have to undertake tasks not completed by the designated trustee.
I have learned a great deal from being a charity trustee. Making a contribution, even if small, to the furtherance of the objects of the charity is very rewarding. I have met and enjoyed the company of new acquaintances. There are surprises. When I qualified as a solicitor I regularly appeared in Petersfield Magistrates Court, now part of the Petersfield Museum. I now attend the same ‘court’ for a variety of meetings and, hopefully, in the future we will conduct re-enactments of some historical trials.
I hope what I have said may encourage more volunteers to be charity trustees subject to a few initial checks. It is important to check that the charity you are considering joining is properly run because the Charity Commission keeps a watchful eye over the sector. Although you may bring expertise to the charity, it is important to appreciate that charity law is complex, and in appropriate circumstances it is vital to take advice from the firm’s charity team in order to ensure the charity is properly governed. I have been fortunate as a charity trustee to make new friends, make a contribution to my particular interests, and learn a number of new skills. It has been very enjoyable, and I encourage others to consider becoming a charity trustee.
Daniel A Taylor – Cosham Baptist Church
I’m a trustee for our local church in Cosham and I form part of our leadership team. Alongside our regular church services where we worship as a church family, we are also involved in our local community through ongoing events, meetings and clubs for all generations. We also partner with other charities and churches around the world. Through this work we support, pray for, and provide financial giving alongside trips to visit these missions as well. Along with my family, I have been a member and served within our church for a number of years and then became a leader and trustee a few years ago.
Before becoming a trustee, I wasn’t sure that I had a specific skill that I thought I could make a difference with. But in my time as a trustee, I’ve been able to help and serve in ways I didn’t really initially expect. I think that being willing to serve and encourage others, supporting one another are really important.
I think the one word I’d look for here is time. I love the work that I’m able to do in our church, it’s incredibly rewarding and a real privilege to be able to serve and help others. For me, the importance of getting the right balance of family time, work and volunteering is probably the hardest. That may just be down to my seemingly inability to say no though!!
From my time as a trustee, it’s really opened my eyes to so many new experiences. Being a trustee to me is really just a name or title, it’s being able to take part and make a difference for the charity that is the most important thing for me. It’s a privilege to be able to be part of a team that can help steer the charity to being better placed to be able to do what it does best and be able to help in new areas of need as well.
The stereotypical trustee meeting might sound dull or boring, but I have enjoyed working with the other trustees who are of all ages and backgrounds and all come into their roles with lots of ideas. I think this has also benefited me in my working life too as I’ve been able to experience many different situations and how to deal with these, which just wouldn’t happen at work. I’d like to think that it has helped me become more compassionate, understanding and flexible in my working life too.
If you have a passion for a particular charity or area of work, don’t be scared to give it a try and get involved.
How can Blake Morgan support trustees?
Our dedicated charity team are nationally recognised for their expertise and providing joined-up expert legal advice to charities, not-for-profit and social enterprise organisations in England and Wales. Our teams across Blake Morgan regularly support charities in all manner of work including, governance, incorporations, mergers and acquisitions, commercial agreements, property transactions, housing, employment, pensions, and dispute resolution. If we can assist your organisation, please do get in touch with a member of the charities team.
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