Trainee Learning & Development Administrator (Apprenticeship)
We have a new opportunity in our Southampton office for a Trainee Learning and Development Administrator with day to day responsibility for firm-wide administration activity associated with a busy HR department. This includes external course bookings, diary and event management, working with highly confidential information and dealing with a wide range of enquiries. The Trainee Learning and Development Administrator must be confident, organised, and have excellent verbal and written communication skills.
The successful applicant will be split during their working week. They will spend three days with our Learning and Development Team, one day with our EDI Specialist and one day studying a Business Administration Level 3 Apprenticeship provided by Eastleigh College.
Key responsibilities of Learning and Development:
- Deal with general correspondence relating to all Learning and Development matters from a shared inbox
- Ensure all employee data is processed in accordance with GDPR and Information Security
- Respond to general queries quickly and confidently, asking for guidance when necessary
- Process invoices for approval and onto accounts for payment
- Process external course bookings
- Assist with roll-out of compulsory e-learning programmes and enrolment on the Learning Management System (LMS)
- Monitor completions on the LMS and attendance at other compulsory training courses and escalate where needed
- Ensure all internal training events are added to the BM Academy calendar
- Assist with the production of course materials and set-up for internal training
Key responsibilities of EDI:
- Booking EDI Committee meetings and taking the minutes for the meetings
- Be a point of contact for our EDI Workstreams
- Arranging EDI Champion meetings
- Writing Hub articles about our EDI events and promoting on our external website
- Be a point of contact for EDI events in the office
- Help complete EDI submissions with our EDI Specialist
- Deal with general correspondence related to EDI from a shared inbox
- Booking EDI specific external training courses
- Arranging and attending external conference and networking events for the EDI Committee
- Management of an EDI calendar to support planning and promotion of key EDI Awareness Days
Skills / Experience Required
- Good spread of GCSEs (A* – C or 4-9) including English and Maths
- Excellent organisational skills are essential
- Ability to work as part of a team and use own initiative
- Confidentiality and discretion are fundamental
- Good writing and IT skills
- Accuracy and attention to detail
- Flexible attitude and strong work ethic
- Capable of managing a varied and demanding workload
- Proactive and positive ‘can do’ attitude
- Previous administration experience would be advantageous
- Willingness to learn and improve
How to Apply
- Please either apply here via the gov.uk site or email [email protected] to apply with a copy of your CV and cover note to explain your interests in the role.
- Interviews: The interview process will start as soon as suitable candidates have been identified. We will notify you in advance if you are required to carry out a drafting exercise/skills test as part of the interview process.
- If you have any questions, please email Olivia Wythes at [email protected] or telephone on 023 8085 7225.
- Your personal data will be processed in line with our applicant privacy policy which explains how we treat your data.
- Please note that we are currently only accepting CVs from direct applicants.
